Common Support Model (Land)

The Problem

The Common Support Model (Land) Programme was launched in 2018 with the purpose of ‘fixing what is broken’ within the land support enterprise, and to support the implementation of the Army’s Future Support Solution Sub-Strategy. Previous approaches to tackle stove-piped concerns had not recognised the need to fix the operating model itself.

The Solution

The initial stage of addressing the issues, was to identify the symptoms that have been plaguing the Land Support Enterprise and to find their root causes. Working alongside Ministry of Defence engineers, Engage led a combined industry team comprising programme design, engineers, Supply Chain and Transformation Subject Matter Experts. The team performed a broad and deep assessment of the current ‘As Is’ state of the Land Support Enterprise, focusing on the provision of support to land platforms.

The Outcome

With a deliberate engagement strategy, the Common Support Model (Land) team captured the high-level ‘As Is’ landscape, designed a ‘Should Be’ landscape, proposed an Implementation Strategy & Plan that when implanted would improve overall operational performance.

The Ministry of Defence assessed Engage’s recommendations and with advice and technical support from Engage established a change programme based on the proposed Implementation Plan.

What it means to you

Engage can lead and deliver large strategic change programmes which are underpinned by evidential data and analysis. We provide end-to-end change with traceability from the final product back through to the evidence that has shaped and informed it. We deliver improvements that matter.

…the Authority [Ministry of Defence] is content with the deliverables. They have met or exceed the requirement and I would like to acknowledge that Engage Technical Solutions have remained agile and responsive in dealing with the subtle changes to the requirement based on SRO [Senior Responsible Owner] direction. The programme has a sound foundation of analysis that will allows us to proceed with confidence in the next phase